The Art of Customer Service.....
Over the years I have focused on offering and maintaining exceptional customer service. For some it can be a hard skill to master and to...
CDJ did I hear you say?...........A path to Increased Sales & Customer Loyalty.
Photo Credit: Harvard Business Review This week I was reading an article in BRW titled "Every CEO's new obsession: the customer journey"...
Tiebreaker Selling did I hear you say? - How to keep your customers happy without possible discounti
Being a "sticky customer and/or business partner" is often talked about in different business circles. Simply put it's the concept of...
